Was recently travelling in Europe, and had an e-sim. However, was still charged roaming on Oct 23, 24 and 25. How do I get these reversed?
Thank you
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Hi
We weren’t able to find a roaming charge on your last bill, can you please let us know on which bill you see the charge?
If it’s on the pending bill, please start a new post once the charge appears on the bill and we will look into it further.
For more info about how to prevent unwanted roaming charges, please check out this article https://community.koodomobile.com/plans-services-232910/easy-roam-understanding-how-you-will-be-charged-while-traveling-7811296
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