I'm trying to add another line on my bill, for some reason it isn't allowing me to do so just keeps trying to upgrade my current lines. My bill is always paid and haven't had any issues in a few years. Ice been a koodo customer for 11 years. Please help me.
This topic has been closed for comments
Userlevel 7
+4
Do you see this pop up when you go to start the transaction? The top one should take you to the upgrade prompts, the bottom should take you to the add-a-line prompts.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.