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I received 4G of data instead of 20G

  • 18 September 2022
  • 1 reply

I recently move my plan to this plan of $60 per month for 20G. I got 4G instead and it’s annoying. My previous plan was $48 for 5G. 


Best answer by Allan M 18 September 2022, 22:34

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Userlevel 7
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When you change your plan you get a prorated amount for the rest of the billing cycle. Then you get the full amount when your billing cycle resets.

If you have 4GB right now then you likely have 6 days left in your billing cycle:
20GB / 30 days = 0.67GB/day

0.67GB/day * 6 days = 4GB