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I received 4G of data instead of 20G

  • September 18, 2022
  • 1 reply
  • 67 views

I recently move my plan to this plan of $60 per month for 20G. I got 4G instead and it’s annoying. My previous plan was $48 for 5G. 

Best answer by Allan M

When you change your plan you get a prorated amount for the rest of the billing cycle. Then you get the full amount when your billing cycle resets.

If you have 4GB right now then you likely have 6 days left in your billing cycle:
20GB / 30 days = 0.67GB/day

0.67GB/day * 6 days = 4GB

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1 reply

Allan M
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  • Mobile Master
  • Answer
  • September 18, 2022

When you change your plan you get a prorated amount for the rest of the billing cycle. Then you get the full amount when your billing cycle resets.

If you have 4GB right now then you likely have 6 days left in your billing cycle:
20GB / 30 days = 0.67GB/day

0.67GB/day * 6 days = 4GB