I changed my plan on Saturday Nov 30th and I keep getting the same error when trying to pick my perk. What does this error mean and how do fix it to pick my perk? I have tried many times since last Saturday.
Transaction ID here: U1733347635640I9945
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Hi
We are here to help!
Will you please let us know which perk you would like to select with your new plan? We can try to add it from our end.
Oh perfect, thank you!
I would like the Premium Voicemail as my perk please.
Thank you!!
Thank you for confirming!
We’ve tried to add the perk from our end but we got the same error. We have submitted a request for the perk to be added by the dedicated team in the backend. This will take up to 3 business days.
We apologize for the inconvenience created!
Thank you for your assistance with this!
Okay I will check back in a few days to see if its been added.
Thanks again!
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