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Question

I can't choose a Perk - help, please!

  • 3 August 2023
  • 3 replies
  • 77 views

I have a new monthly account and it comes with the choice of two free ‘perks.’  I have tried to select my choice on two different devices, at three different times, but keep getting an error message that says, ‘

It looks like you can’t choose a Perk right now.’  I emailed a request for assistance and got an automated reply that suggested I clear my browser cache.  That did not help.

The ‘perk’ I want to choose is unlimited International SMS.  

I will schedule a callback if necessary, but hope this post will result in a solution.

Thank you in advance.


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3 replies

Userlevel 7
Badge +4

I'll flag a rep to assist

Userlevel 7
Badge +4

Hi @Parbar 

We have managed to add the perk for you, please check it out in your self serve account and let us know if you have further questions.

 

Thank you!  It’s visible to me.