I recently was contacted by Koodo to change to 5G plan
This was very unsuccessful in my area and my coverage was terrible.
When i switched back to 4G i lost my free perk of data rollover.
I can not access free perks now to add it back.
The page is broken and says come back in an hour . It’s been two weeks at least
Let me flag a rep to assist then if it’s broken and keeps saying that for the past two weeks. It may take up to 7 business days if it’s still the same issues causing the page to be broken. A rep will confirm the expected time and hopefully it’s instant.
+4
Hello
We have submitted the request for the Rollover Data perk to be added to the number on your account as you requested. It may take up to 7 business days for the perk to be added to your line.
We apologize for the inconvenience !
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