I have a Koodo Wireless Home Phone account already. Our hub/modem just stopped working. How do I buy a new one online? I have a self serve Koodo account.
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Userlevel 7
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You could try to visit a Koodo kiosk and ask them if they can sell you a sim for the existing device.
Visit the Wireless home phone page (link below). Scroll down and click Add to cart - a window will appear. Since you’re already a Koodo customer - click Login. This should allow you to make the purchase online.
Thanks. It says “add a line” but I don’t want to add a phone line just replace the hub. Do you know if there is a way to order the hub without adding a phone line?
Thanks. It says “add a line” but I don’t want to add a phone line just replace the hub. Do you know if there is a way to order the hub without adding a phone line?
Strange indeed. I see the “add a line” prompt too. I have flagged a rep to look into this. Being that it’s the weekend, you may have to wait until Monday for a reply.
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