I got charged a very small data usage charge last month about the time I upgraded my phone and plan for Black Friday. It's only $0.75. so I am not concerned.
It's just that both my old plan and my new plan have over 50gb or data and I didn't exceed 7bg last month.
I just wonder how this was triggered on my account.
Hi
We have looked into it and we see there was a glitch that triggered the data overage, therefore we were able to remove it.
We are sorry for the inconvenience created!
Hi
We have looked into it and we see there was a glitch that triggered the data overage, therefore we were able to remove it.
We are sorry for the inconvenience created!
Hi
Thank you for that.
I wasn’t concerned as it was such a small amount. I just wondered how it got triggered.
But thank you again.
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