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Data Plan not Reflected in Usage Data

  • December 2, 2022
  • 1 reply
  • 140 views

 I changed my plan a few days ago to a 50GB/month data plan but my usage data chart has changed from 12GB that I had before to 15GB instead of 50GB. What is going on? And why can’t I ever schedule a call back with Koodo, it’s ridiculous! 


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Best answer by Goran

You get your data prorated when you switch plans. For your next billing cycle it should be the full amount.

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1 reply

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  • Mobile Master
  • Answer
  • December 2, 2022

You get your data prorated when you switch plans. For your next billing cycle it should be the full amount.