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Changing plans ....

  • 18 September 2022
  • 1 reply

Hello every one,

I am outside my country (Canada) and I put temporally my phone on seasonal hold ( paying only 15$ per month). I will be in Canada tomorrow , back from abroad , and would like to activate my phone on the old plan to use once in Canada. Can i only change plan and the phone will be activated on the spot or do something else? . Thank you so much


Best answer by Mayumi 18 September 2022, 14:50

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Userlevel 7
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Once you get back, you can easily switch your Seasonal Hold plan to one of in market plan via Self Serve.

Self serve >  Mobile services >  select Change my plan >,choose a plan.

If your old plan is not available, then you can't get it back.