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Changing plans ....

  • September 18, 2022
  • 1 reply
  • 251 views

Hello every one,

I am outside my country (Canada) and I put temporally my phone on seasonal hold ( paying only 15$ per month). I will be in Canada tomorrow , back from abroad , and would like to activate my phone on the old plan to use once in Canada. Can i only change plan and the phone will be activated on the spot or do something else? . Thank you so much

Best answer by Mayumi

Once you get back, you can easily switch your Seasonal Hold plan to one of in market plan via Self Serve.

Self serve >  Mobile services >  select Change my plan >,choose a plan.

If your old plan is not available, then you can't get it back.

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1 reply

Mayumi
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  • Mobile Master
  • Answer
  • September 18, 2022

Once you get back, you can easily switch your Seasonal Hold plan to one of in market plan via Self Serve.

Self serve >  Mobile services >  select Change my plan >,choose a plan.

If your old plan is not available, then you can't get it back.