Hi,
I have removed my subscription for Stream+ on 3 Jan but lately found that it is still on my bill of February.
Seems like it is auto-renewed somehow. May I know if anyone can help to confirm the cancellation and there is not further billing of the cancelled service afterwards? Many thanks.
+4
Hi
We have checked and we can confirm that the Stream+ add on is now removed from your services, Based on the notes, we see that it was re-added shortly in self serve and an email has been sent to you regarding the addition.
If you are interested in the new Stream+ subscription (Basic or Premium), which comes with Netflix, Disney+ and Amazon Prime, feel free to check out this page https://www.koodomobile.com/en/shop/subscriptions/streamplus. Since you are Koodo Mobility customer, you can take advantage of the $5 discount for Stream+.
Please let us know if you have furtehr questions.
Thanks you very much for your help.
Hi
We have checked and we can confirm that the Stream+ add on is now removed from your services, Based on the notes, we see that it was re-added shortly in self serve and an email has been sent to you regarding the addition.
If you are interested in the new Stream+ subscription (Basic or Premium), which comes with Netflix, Disney+ and Amazon Prime, feel free to check out this page https://www.koodomobile.com/en/shop/subscriptions/streamplus. Since you are Koodo Mobility customer, you can take advantage of the $5 discount for Stream+.
Please let us know if you have furtehr questions.
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