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I got a text about a loyalty offer that I’m trying to get, but it is not showing up as an option when I am trying to upgrade my phone. It’s still within the expiry window, does not come with a promo code. Any ideas of why?

Hi @Paddywarf, do you have a screenshot of the text message? 

 

Let me flag a rep to help you out. 

Thank you @Paddywarf 

We have sent your a PM with more details regarding the offer, please check out your community inbox when you get the chance.

 

 

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