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Question

amazon activation

  • 9 February 2024
  • 4 replies
  • 103 views

I added stream plus but there is nothing for activating Amazon. All the others showed up ie Netflix etc. but nothing for Amazon. How do I activate it?


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4 replies

Userlevel 7
Badge +4

Amazon subscription is another add-on. It wasn't included in the streamplus add-on . If you want it, you can add it in your self-serve >> plan >> add-on 

Userlevel 7
Badge +4

Hi @Brad78 

We see that you managed to get in touch with our tech support over the phone.

 Have you tried re-adding Stream+? 

@Dinh Stream+ Basic/Premium includes Amazon Prime

Userlevel 7
Badge +4

Hi @Brad78 

We see that you managed to get in touch with our tech support over the phone.

 Have you tried re-adding Stream+? 

@Dinh Stream+ Basic/Premium includes Amazon Prime

@Flo Koodo : was amazon prime included recently?, I added the streamplus 2 months ago and didn't see it at the time. As of now, there wasn't any activation button for Amazon prime on the addon on my account.

And if someone remove and readd, would the person have to reactivate/relink all other service again?

Userlevel 7
Badge +4

@Dinh  Yes, it was introduced a few days ago :)

The new version is subscription based  (similar to Koodo Internet) and it includes Amazon Prime, Netflix and  Disney+.

Yes, the services need to be relinked once new Stream+ is purchased: https://www.koodomobile.com/en/help/stream-plus