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Already have SIM card

  • March 13, 2023
  • 4 replies
  • 595 views

I would like to sign up with a Koodo prepaid plan so I went out and bought a SIM card from a kiosk. I then started the on-line plan purchase process but early on (and before completing the process) I found out that I will have to purchase another SIM card (even though I already have this new one). If I had realized this before I certainly wouldn’t have bought a SIM card at the kiosk. So I’m wondering how to proceed because I’d like to sign-up for Koodo prepaid but I’d like to do so with the SIM card that I have already purchased (if that is the correct way to do so).

Best answer by Sophia

If it's prepaid, it will be printed on the SIM card itself. If there is no such mention, is a postpaid SIM I'm afraid.

This topic has been closed for replies.

4 replies

Mayumi
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  • Mobile Master
  • March 13, 2023

Where did you get a SIM card from?  Did you ask for " Prepaid" SIM card?

And did you go right Prepaid activation site?

https://activateprepaid.koodomobile.com/en/on/prepaid/koodo/consumer/activation

 


Forum|alt.badge.img+4
  • Mobile Master
  • March 13, 2023

I would like to sign up with a Koodo prepaid plan so I went out and bought a SIM card from a kiosk. I then started the on-line plan purchase process but early on (and before completing the process) I found out that I will have to purchase another SIM card (even though I already have this new one). If I had realized this before I certainly wouldn’t have bought a SIM card at the kiosk. So I’m wondering how to proceed because I’d like to sign-up for Koodo prepaid but I’d like to do so with the SIM card that I have already purchased (if that is the correct way to do so).

Unfortunately, you need a prepaid SIM card. Assuming it has not been activated, have you gone back to the kiosk to exchange it for the correct one? 


  • Author
  • Beginner
  • March 14, 2023

Where did you get a SIM card from?  Did you ask for " Prepaid" SIM card?

And did you go right Prepaid activation site?

https://activateprepaid.koodomobile.com/en/on/prepaid/koodo/consumer/activation

 

Is there a way for me to tell if the SIM car I purchased (from a salesperson at a mall kiosk) is “Prepaid” or not?


Sophia
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  • Mobile Master
  • Answer
  • March 14, 2023

If it's prepaid, it will be printed on the SIM card itself. If there is no such mention, is a postpaid SIM I'm afraid.