Koodo Community
Solved

Advertised 60gb plan purchased, but 40gb data amount showing

  • 17 April 2024
  • 1 reply
  • 11 views

just bought 60gb 4g plan for my iphone xs max. on my koodo self serve it only shows 40gb of data available. If i can get someone from koodo to assist on this that would be great, something is wrong with this and does not make sense

icon

Best answer by Mayumi 17 April 2024, 23:33

View original

This topic has been closed for comments

1 reply

Userlevel 7
Badge +4

If you just sign up with Koodo, then you get prorated amount of data until end of the billing cycle.

You will get full 60GB next cycle.

More info about proration:

https://www.koodomobile.com/en/help/proration