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Question

6 top up limit

  • 1 October 2022
  • 4 replies
  • 89 views
R

Hi - I am in PEI . I have been using fb and twitter for community support services like getting people fed and washed. I have not been watching movies! So I need to be able to get more top ups please. You blocked me at 6. 
 

And can we get extended past oct 3? Over 30% of the province is out of power still and   a good number of us are on Eastlink which is not able to restore their lines until OCT 20. So with no WIFI what do we do?

I really appreciate the support so far and hope we can continue this until we are out of the weeds. 
 

thanks! 

 

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4 replies

R

How do I request a call back ? I’m in PEI and need   more data. 

Flo Koodo
Userlevel 7
Badge +4

Hi @Renee PEI 

Thank you for helping the community!

You can continue using pay per use data, the associated charges between 24th September and 3rd October will be waived on the next bill.

 

We didtn’t get any official communication, however, we will inform you in case the campaign will be extended.

 

R

Yes but it’s stopping me at 6 top ups. How do I get that lifted? 

Flo Koodo
Userlevel 7
Badge +4

Hi @Renee PEI 

The data ups are limited to 6 per bill cycle, however, you can unpause data and continue to use it at pay per use rates, (more info here), as data overages will also be credited until 3 October.

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