I need help with deactivating/disabling my voicemail altogether on my device.
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Hi
We can disable the voicemail for you. Please note that you’ll need to reach out to us if you wish to enable it again later.
Let us know if you would like to proceed.
To deactivate your voicemail, follow the steps below:
- Call your voicemail by holding the number 1 on your dial pad.
- Select option 3 to "Manage your greetings".
- Select option 4 to "Manage your Extended Absence Greeting".
- Select option 2 to record an Extended Absence Greeting if you don’t already have one.
- If you have an Extended Absence Greeting recorded, select option 4 to turn on Extended Absence Greeting.
- Select option 5 to block callers from leaving a message after hearing the Extended Absence Greeting.
We have disabled the Voicemail feature on your phone number as you requested.
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