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trading in phone

  • March 24, 2022
  • 1 reply
  • 644 views

My tab is at 0$ I paid it off before contract was done. Can I still bring my old phone to trade in for new one?

Best answer by MilkyWay

My tab is at 0$ I paid it off before contract was done. Can I still bring my old phone to trade in for new one?

Technically speaking, you are allowed to trade in for a new one, but you will need to pay the remaining Tab Bonus balance on your account. Since you have not finished the 24-month period, you are still liable for the outstanding amount. https://www.koodomobile.com/en/help/Tab-bonus

To figure out the value of your existing phone, you can bring it to your nearest Koodo store. It will be determined by a third-party vendor. If there is still some value left, they will provide you with an in-store credit to use towards your new phone. https://www.koodomobile.com/en/help/koodo-trade-program

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  • Mobile Master
  • Answer
  • March 24, 2022

My tab is at 0$ I paid it off before contract was done. Can I still bring my old phone to trade in for new one?

Technically speaking, you are allowed to trade in for a new one, but you will need to pay the remaining Tab Bonus balance on your account. Since you have not finished the 24-month period, you are still liable for the outstanding amount. https://www.koodomobile.com/en/help/Tab-bonus

To figure out the value of your existing phone, you can bring it to your nearest Koodo store. It will be determined by a third-party vendor. If there is still some value left, they will provide you with an in-store credit to use towards your new phone. https://www.koodomobile.com/en/help/koodo-trade-program