I’ve added Stream+ Premium to my account last night. I have not received any activation emails and my self serve is just saying “purchase in progress”. How long does this usually take? When should I receive the activation emails?
Userlevel 7
+4
It seems to be a glitch. Let me flag a rep
Userlevel 7
+4
Hi
We have forwarded the details to our support team and a ticket has been submitted.
You should be notified once the issue is fixed and the subscription, and then you can activate the streaming services from your self serve account. It shouln’t take more than 48 hours.
Thank you for your patience and understading!
Userlevel 7
+4
You should now be able to activate the Streaming services, please check your self serve account when you get the chance.
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