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I received my new iPhone 13 in the mail from Koodo. I took my sim from my iPhone 12 and put it in and the iPhone 13 says SOS only. It still works in the 12. What am I doing wrong?

After putting it into the 13, have you tried restarting the device, resetting network settings or anything else?


Yes I tried all of those things


Yes I tried all of those things

Have you tried another working sim into your new iphone 13?  Like from a friend or family member?

Is this a pre-owned iphone 13?


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