Today is my Koodo installation date. I have the equipment, with the self-serve instructions, which indicate I am required to connect the model to a coax cable outlet. I have searched my home, and don’t think we have a coax connection. We currently have fibre. How do I complete installation without a technician coming to my home, without a coax cable outlet?
Received cable modem but have no coax cable outlet and email said no tech visit for activation
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Userlevel 7
+4
Hi
If you didn’t find the coax cable using the steps here, please schedule a call back through the virtual assist, so a rep can further look into it. If an appointment is needed, the rep should be able to schedule one for you.
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