Koodo Community
Question

Porting out

  • 2 May 2024
  • 1 reply
  • 24 views

I have initiated a porting request with Fongo. After multiple attempts Koodo accepted the request and confirmed that verification sms will be sent which needs to be responded with a yes inorder to process the request, but I have not received any sms. Now fongo has asked me to pre-authorise porting request with koodo for 72 hours so they can process the request at their end. How can this be done?


1 reply

Userlevel 7
Badge +4

You would have to contact Koodo directly by scheduling a call back from them with their Koodo Assist www.koodo.com/chat

 

Reply