Often when I make calls from my phone, it takes me to a default voicemail message and is not received by the person I am calling.
Are you able to receive calls properly?
Does the issue happen regardless of the outgoing number you are calling?
Are you a new customer? Did the calling work properly before?
Yes I can receive calls no problem. It happens randomly and with different numbers. I have been a Koodo customer for 5 years. The calling worked properly before.
Which phone model are you using? And when you said you were sent to voicemails, was it your voicemail or the receiver’s voicemail?
Hi
If the issue persists, you can contact our Tech Support team by scheduling a callback via the Koodo Assist.
Reply
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.