Koodo Community

other

  • 20 April 2024
  • 2 replies
  • 18 views

I told to suspend my account tomorrow not today


2 replies

Userlevel 7
Badge +4

Hi @Khushi 

Our apologies for the misunderstanding over the phone.

We have reactivated your planned and scheduled the suspension as of tomorrow.

Please restart your device and you should be able to use the services.

 

Userlevel 7
Badge +4

Suspend? Did Koodo suspend your account or do you mean the seasonal hold plan? It’s not clear from your post what you mean.

Edit: oops, crossposted with Flo :) Please discard what I said!

Reply