Koodo Community
Question

order still be reviewed

  • 2 April 2024
  • 2 replies
  • 18 views

I ordered the pink iPhone 15 128 GB on Saturday. It is now Tuesday and the status still shows being reviewed. What is the holdup in shipping this iPhone 15?


2 replies

Userlevel 7
Badge +4

The Koodo site states that the order will ship within a week for an iphone 15. It was done over the Easter long weekend, so I would expect it take a couple business days. If you don’t get a confirmation by end week, don’t hesiatate to update with your order number, and we’d be happy to flag a rep to see what’s going on.

Userlevel 7
Badge +4

Hi @davidlenora 

We have checked with the webstore team and the order should be reviewed shortly and once approved, it may then take a few days to get the tracking number.

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