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There is an online offer by koodo but when i accept or start the process it does not show the same offer.

Need help how to process that offer.

 

Hi ​@Adeel 

Can you please share a screenshot of the offer you see?

Please hide any personal details. 


 


What does it show when you select upgrade now?


When i click on it. it shows to select the phone with $ 5/month not $ 0 and after the that to select the plan as per your website not a special offer. There is no plan that shows to upgrade to $40/70GB data.


Hi ​@Adeel 

Sorry for the late reply here!

Do you see a $45 70Gb plan when you try to select a new plan? If yes, does the monthly price for the phone update from $5 to $0 when you select the $45 70Gb plan?


No, i am not able to see $45 70Gb when try to select a new plan. I think today is the last day of this offer and will appreciate if you are able to resolve the issue.


Hi ​@Adeel 

it looks like the offer already expired, we have sent you a PM with more details, please check your community inbox when you get the chance.


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