Hi ​@samtron76 

A new sim card should be sent if it’s requested when ordering with the help of a rep over the phone. 

The sim card was invented in the first place to allow you to easily swap your subscriber information from one phone to another by simply moving the card over, so you definitely can (and should) simply use your old one.

The reason new SIM cards are typically included with every new phone is that an existing subscriber getting a spare card is much less of a problem than a new subscriber not getting a sim card they need to use the phone.

I did use my old sim card. When I checked out my info on the Koodo web site, I noticed my old sim number was the same as what they were showing.