Transferred to public mobile, the mentioned the transfer did not work but I know have their esim, I receive texts but no calls, how can I have the service transfered since I can't communicate with the help line
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When you login to your Public Mobile Account, do you see the status of the phone number port?
Did you get a port confirmation text to your Koodo sim?
No, I am unable to see the status, data is working and calls are not, no text either
Try restarting your phone.
Did you get a port confirmation text to your Koodo sim?
No , haven't received the text, can a new one be sent?
Hi
We have checked the status and the port-out request has been cancelled.
You'd need to resubmit the request for the transfer through the new provider.
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