Transferred to public mobile, the mentioned the transfer did not work but I know have their esim, I receive texts but no calls, how can I have the service transfered since I can't communicate with the help line
Page 1 / 1
When you login to your Public Mobile Account, do you see the status of the phone number port?
Did you get a port confirmation text to your Koodo sim?
No, I am unable to see the status, data is working and calls are not, no text either
Try restarting your phone.
Did you get a port confirmation text to your Koodo sim?
No , haven't received the text, can a new one be sent?
Hi
We have checked the status and the port-out request has been cancelled.
You'd need to resubmit the request for the transfer through the new provider.
Reply
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.