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I want to suspend my account from koodo. 

Hi there,

You can place your number on something known as a seasonal hold. What this does is reduces your plan to $15 a month if you own the phone or $30 plus your tab if you're in a 2yr term. You can do this for up to 6 months and only once a year. This way, you retain your koodo phone number and account while you don't need it.

To begin using the service again, you just select a new rate plan. More information can be found in the link below.

https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling

 


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