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Koodo Internet Callback

  • 6 April 2024
  • 2 replies
  • 41 views
B

I’m trying to reach out to Koodo representative in order to reschedule my activation date for the past 2-3 days. I’ve been scheduled callback with Koodo Assisst and it kept telling me that somebody will call me back within 15 mins however I didn’t receive any calls from anybody. My phone is not in Do Not disturb mode neither the Koodo phone number blocked. I have been trying again today but same things happened. What is going on with the Call back Centre ? I need help I already have all my equipment set up but no internet to use 

2 replies

D
Userlevel 7
Badge +4

What is your activation day? 

 

Did you try to connect everything? 

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
Bernard Koodo
Userlevel 7
Badge +4

@BachDo I see you already connected with one of our reps yesterday. Unfortunately bringing forward the activation is not something we can do at this moment. You have a good amount of data included on your mobile lines. Hotspotting is a possibility as long as you carefully monitor your usage.  We will aslo notify you via text when you reach 50% usage of the alloted data, as well ast at 90%. I hope this helps.  

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