The Koodo callback is complete garbage. I’ve tried scheduling a callback for the last 3 days, every time I get a call I get silence for 15 seconds and then an automated message saying that they’ll call me back.
this has happened for the last 3 days, I’m so tired of the garbage service that koodo offers.
switching carriers from this garbage service.
+4
Have you tried to schedule to a different number to see if that can help? how was the signal in your area?
as well, you can ask your question here, someone might know the answer
+4
I signed up for Koodo, in Barrie Ontario April 05, 2024, everything works fine until I got home. The service in Lefroy Innisfil is poor, I can hardly make a or received incoming calls, even when the call goes through it just dropped.
I have scheduled call back more than four times no one call back to help trouble shoot the issue, I was on Freedom before I make the change, I had not issue receiving or making calls, I think I may return to Freedom Mobile if there is no immediate solution.
+4
Hi
Sorry to hear that you are experiencing connectivity issues!
We see the coverage in Lefroy is good, based on our coverage map https://choosehappy.koodomobile.com/network
Have you tried switching to 4G and see if that makes any difference?
EDIT:
Upon double cheking the details on our end, it looks like your phone is not compatible with our network: https://www.koodomobile.com/en/help/phone-compatibility
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