Koodo Community
Question

Internet?

  • 20 March 2024
  • 4 replies
  • 110 views

How do I know if I can get internet service in my area?  I have been trying for 2 weeks to look it up through self serve and every time I put my address in it tells me that the page needs to finish loading. 


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4 replies

Userlevel 7
Badge +4

How do I know if I can get internet service in my area?  I have been trying for 2 weeks to look it up through self serve and every time I put my address in it tells me that the page needs to finish loading. 

Did you use this link? https://www.koodomobile.com/en/shop/subscriptions/internet

Yes I did. It says the page can’t finish loading and to refresh or try again later. I’ve been getting the same message for 2 weeks 

Userlevel 7
Badge +4

The page loads for me

https://www.koodomobile.com/en/shop/subscriptions/internet?gad_source=1&gclsrc=ds

 

Try opening this page in incognito mode in your browser 

Userlevel 7
Badge +4

@Killoran I do indeed see that your address for some reason doesn’t properly load. At this point we do not have availability for Koodo Internet at your location. We are rapidly expanding availablity and I have left a note on your account for you to be notified once it is available.