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I have been waiting for my new phone to arrive, and I realized that the wrong address is on my file. According to tracking, they are trying to update the address to deliver it. I don't know who to contact about it because it is not Canada post. Any suggestions? 

Was the address entered incorrectly or was it the old address and you already moved?

Anyway, you could contact the webstore and ask them email them at koodo.webstore@koodomobile.com

I recently changed my address, and the rep verbally confirmed it with me, but the address on my package is wrong.  I have tried contacting the delivery company to update my address since it says on their end they need a correct address.  Hopefully it gets sorted soon before the phone is sent back. 

 

Thanks for your sugestion.  I will contact kodoo as well. 

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