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I need access to my old text messages for legal purposes

  • November 17, 2021
  • 1 reply
  • 1412 views
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this is really frustrating no one can answer a very obvious question I need access to my old text messages for legal purposes ! how can I connect you? where is your damn email address to communicate!?

Best answer by Bernard Koodo

@Ehsan_Ghassemlou Looks like you already got in touch with us earlier this morning. We have shared with you that privacy legislation prohibit any carrier in Canada to store the content of your text messages.  Our  ‘Privacy Request Centre’ can only provide the date and time a text message was sent or received for the past 150 days. 

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    1 reply

    Bernard Koodo
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    • Bernard Koodo
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    • Answer
    • November 17, 2021

    @Ehsan_Ghassemlou Looks like you already got in touch with us earlier this morning. We have shared with you that privacy legislation prohibit any carrier in Canada to store the content of your text messages.  Our  ‘Privacy Request Centre’ can only provide the date and time a text message was sent or received for the past 150 days. 

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