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i can’t get my subscribers deal for stream plus

J

i can’t get my subscribers deal for stream plus. I’ve tried to purchase it but in the order summary it says 20$ instead of 15$ some one please help

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Best answer by Bernard Koodo 7 May 2024, 14:07

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Dinh
Userlevel 7
Badge +4

I think it might be a glitch. Let me flag a rep to have more information 

A Koodo customer, opinions are my own.
Bernard Koodo
Userlevel 7
Badge +4

@Jaceyroo73649 Can you pls share a screenshot of the page after you logged in and the discount doesn’t kick in? We will look into it and help fix. 

J

@Bernard Koodo 

 

Bernard Koodo
Userlevel 7
Badge +4

@Jaceyroo73649 We believe we may have found something on your account that was causing the error. Can you pls re-try and let us know if you were successful?

J

@Bernard Koodo it worked thank you

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