Skip to main content
Koodo Community
Question

How to stop using Koodo service?

  • January 16, 2023
  • 2 replies
  • 205 views

Hi!

Every year I will be out of Canada for 4 months and I will use another sim card for my phone when I’m not here. So can I cancel my Koodo mobile in those 4 months and buy a new sim card when I return to Canada? Because I just don’t want to pay $50/month for the thing I don’t use. 

Thank you for supporting me :)!

This topic has been closed for replies.

2 replies

Mayumi
Forum|alt.badge.img+4
  • Mobile Master
  • January 16, 2023

Why don't you move to prepaid?

If you don't need to buy a phone on Tab, the prepaid is great choice too.

If you don't top up, you can pause the service up to 90days, and yop up your account before your account expired to continue using it.


Toronto_koodo