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An area of Aurora ON that runs along the hydro power lines is consistently poor in reception. It affects users on the Bell and Telus cell networks.

Hi ​@Auroracell we’re sorry to hear about the service issue. Here are some troubleshooting steps you can try https://www.koodomobile.com/en/help/im-not-getting-any-network-service

If the issue persists, you can contact our Tech Support team by scheduling a callback via the Koodo Assist 

 

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