I am so disappointed. I have been with Koodo for over 10 years. Today my phone accidentally got crushed. I want to get a new phone with Koodo as soon as possible. I called a koodo store, they asked me to call back in half an hour. Called back. They told me to call in one hour. Called back and they finally told me the price of a new phone. When I said that Rogers had offered me something better they just said “it is your choice”. I asked for a phone number for Koodo, he said no. I can’t schedule a call back because my phone is broken. There is no email to contact customer service.
I will be changing providers. I don’t know why I thought they would actually care. I suppose that was my mistake!