Unfortunately you cannot activate before the activaiton date. Did you check your junk folder for it?

The last email I received, they mentioned that they would send an email with the activation date, I just checked all the folders again but it still hasn't arrived

Did your house have a coaxial port installed by someone else in the past already? 

Yes 

If so your place wouldn’t need a visit from a technician, you can try to plug in the cable to see if that works.

For the actual activation date, you have to contact Koodo directly using their digital rep www.koodo.com/chat and ask a rep about it.

Hi ​@Hjhm 

We see that you managed to get in touch with a rep in the meantime.

Let us know if you have further questions.

Hello, they agreed to return the call to activate the internet, I'm on hold, they haven't called yet