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I had gotten a text from Koodo yesterday to rate my call with Georgiana, so I did. However, when I proceeded to type this review for her, it refused to send. I don’t know if the session itself was just timed out or whatever. But I would really like this review to reach her.

I would like to express my sincere appreciation for the exceptional customer service I received from Georgiana.

During my recent interaction with her, I found Georgiana to be incredibly polite and patient. Her voice was very caring and made me feel valued as a customer. I had some questions regarding my account information, and Georgiana took the time to explain everything clearly and ensure I understood.

Her professionalism and helpfulness were truly commendable. I highly recommend Georgiana for her outstanding customer service skills! I know it's unlikely to happen, but I would be absolutely pleased to be served by her again in the future. She took the time to understand my concerns and patiently explain the solutions which is something I rarely experience with customer service. 5 ⭐️ to Georgiana! 

 

Hi ​@Natacha Haran 

Thank you very much for taking the time to share your feedback!

We’ve made sure your feedback is forwarded to Georgiana and her manager. 😊


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