My iPhone 11 broke while in the USA. I’ve purchased an iPhone 15 to replace it and need to now get an e-sim on my new phone. However, my old phone won’t turn on. I need assistance getting the e-sim from Koodo, but there terrible at assistance.
My iPhone 11 broke while in the USA. I’ve purchased an iPhone 15 to replace it and need to now get an e-sim on my new phone. However, my old phone won’t turn on. I need assistance getting the e-sim from Koodo, but there terrible at assistance.
You will need to get a new eSIM voucher at your nearest Koodo store or authorized dealer. https://www.koodomobile.com/en/help/esim-and-esim-vouchers
Thank-you Milky Way,
Where in the USA is there a Koodo store or authorized dealer? I’m in Arizona for a week.
Thank-you Milky Way,
Where in the USA is there a Koodo store or authorized dealer? I’m in Arizona for a week.
Unfortunately, you need to have someone get the voucher in Canada and send it to you to complete the process on your Self-Serve portal.
Okay, that’s a pain in the ass. Old simple SIM card is way easier. But thanks for the answer.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.