I upgraded my stream basic plan to the stream premium a week ago. My Netflix subscription was automatically upgraded to the premium plan but my disney+ subscription is still stuck on the standard plan with ads. I am not using a VPN to click the Activate link.
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Did you cancel the old stream+ Basic before signing up to stream+ Premium?
What happens when you click the activate link for disney+ Premium?
Hello I’ve been having the exact same issues - a chat representative said they forwarded it to some team for repair - you shouldn’t have to cancel your old package to upgrade - when you click the Disney premium link it brings you to Disney plus showing the basic subscription billed though Koodo- I called Disney but they are unable to do anything
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