Disabling email to sms feature.

I would like assistance from a Koodo rep to help disable email to sma feature on one of my Koodo lines. The amount of daily spam is just a bit much.

Userlevel 7

Let me flag a rep to see if you can get it disabled here

Morning Dinh. Thanks, I'd appreciate to get this resolved.

Userlevel 7

Hi there @Alex

Can you share more details on the situation ? Are you receiving marketing emails/SMS ?

What is the number in question ? (Please don’t share the full number, the last 2 digits will do).

Hi Darius.

Yes, constant spam emails multiple times a day. No way to block them. Last two digits of the phone number are 99.

I have two lines with Koodo, so you might as well turn off email to sms on both. Last two digits of my second line are 14.

Thank you.

Spam texts sent via email to sms feature.

Userlevel 7

Sorry for the delayed response. It seems like we have limited access to some actions here, over the community.

You would have to reach out directly to our tech support team for this one. You can schedule a call-back via the Koodo Assist.

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