Refunds for any amount above $5 for unused days will be automatically processed within seven days from the first bill after cancellation. The refund will be issued to the payment method on file. For any other payment method, including Visa Debit, a cheque will be mailed to you. 

If you have any further questions about your final bill after cancelling your line, you can refer to the following link. https://www.koodomobile.com/en/help/your-koodo-bill-after-you-cancel