Skip to main content
Koodo Community

I cancelled my koodo account 2 week ago,  and my account has the refund. But I check the koodo bill address is not the one I live right now. How can I change my current address as koodo mail me the refund cheque.

I have checked the self serve. Since I cancelled my account, there was no 'my profile' to let me change my billing address anymore.

Did you choose auto-pay? If so, it should automatically be refunded through your method of payment.


Reply