Hi, my coming bill has been charged with wrong amount, my previous bill was $41.81 on SEP and I did pay for it, but for the coming bill, which I have to pay this month, is wrong. I do not know is it related to the last time that glitch, please help me fix the issue. Thank you.
Hi there
We have verified your account, and yes, the charges were due to a system glitch. Rest assured, credits are already pending on your account and will automatically apply to your next bill.
Hi there
We have verified your account, and yes, the charges were due to a system glitch. Rest assured, credits are already pending on your account and will automatically apply to your next bill.
So I have to pay 131.08 this time? Or wait for the reset?
Hope this helped and our apologies for the inconvenience.
I am furious about Stream+ charges that were added to my bill. I have repeatedly told the annoying individuals that have continuously phoned that I am not interested in the Stream+ services and have no idea why they were added to my bill for September and October. If the issue is not quickly resolved then I am contacting the better business bureau. I have always paid my bill on time every month and am beyond angry.
Hi
We looked into it however we were unable to find a Stream+ subscription active on your account.
We have sent you a PM with more details, please check your community inbox when you get the chance.
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