Why am I receiving a TELUS Home Solutions billing message?

Question

Why am I receiving a TELUS home solution billing message?I am a new KOODO mobile phone subscriber and have never accessed the TELUS home solutions network, but I receive a KOODO mobile phone bill and a TELUS Internet bill from a 6400 number, even though I have not signed up for TELUS Internet service.

Flo Koodo · Answer

Hi @CHLThank you for bringing this to our attention.We recommend sending an email to our privacy team atprivacy@koodomobile.comas they would be able to further investigate.

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