When you login to your self serve and download your detailed your PDF ebill, do you see the Unlimited Long Distance Perk on the PDF ebill?  Do you see the talk charges are for US calls only? 

Are all US calls charged?  Or are only US calls charged after a specific date?

Here's what I've got. The LD add on was active before the charges and all us calling charges. 

Hi ​@Meraux13 the $46.4 charge is due to forwarding your calls to an US number at $0.80/minute. You can see that in the call log on your bill and in your Self Serve usage. Call forwarding is not included in your plan and will always be charged pay per use for US numbers.

The charges are valid, but if you would like to dispute them further you can schedule a call-back through our Koodo Assist or send us a private message on social media via Facebook, X/Twitter or Instagram.  

Hi Georgia, 

I had call forwarding activated as a monthly charge as seen in partial billing and monthly addon. I actually have a call back scheduled.  Will discuss there. Thank you.