Tab Bonus Payoff - Billing

  @Koodo Community Team @Lavinia Koodo @Bernard Koodo @Flo Koodo 

What is your situation?

If you cancel or upgraded your phone before 24 month is up, then your Tab bonus pay back will be on your next bill.

https://www.koodomobile.com/en/help/your-koodo-bill-after-an-upgrade?search_api_views_article_search_fulltext=Tab%20bonus

@Mayumi  You are wrong.

Firstly it’s called Tab Bonus Payoff & not Tab bonus pay back

Secondly it’s should only be charged if upgrade is done to ineligible plan.

“ This charge will appear on your bill if you upgrade or change to an ineligible rate plan while you have a remaining Tab Bonus balance. “

Reference: https://www.koodomobile.com/en/help/glossary-of-common-koodo-terminology

Ok I'm wrong then🤷

What was your point of your question? You asked " Can someone please confirm Tab Bonus Payoff is not charged to my next bill ?"

I assumed you might upgrade your phone, but I was so not sure. Thats why I asked you what is your situation?  Without knowing what you have done, it's hard to answer your question.

Hopefully someone can help you because I won't.