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Question

Requesting Refund/Credit for Prepaid Top-Up After Switching to Monthly Plan

  • 29 March 2024
  • 1 reply
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I recently topped up my prepaid plan on March 15th.  I switched my account to a monthly plan shortly after (within 3 days). Given this situation,  can I request a refund or credit for the prepaid payment I made? how?

 

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Userlevel 7
Badge +4

Unfortunately, no… that money is forfeit I’m afraid.